Objective Quality of Pusat Teknologi Maklumat UTHM

• Reach 80% of application development every year  to improve the quality of services in parallel with university digitalisation

• Execution of ICT training completed 100% as  planned yearly including self learning to all campus personnel

• Provide internet access that reach up to 99.7% of  coverage yearly by the internet service provider

• All complaint ticket must be resolved within 3 working  day at 100% rate

• Ensure a minimum of 60% wifi coverage within Parit  Raja, Pagoh and Tanjung Laboh campus