Objective Quality of Pusat Teknologi Maklumat UTHM

  • Reach 80% of application development every year  to improve the quality of services in parallel with university digitalisation

  • Execution of ICT training completed 100% as  planned yearly including self learning to all campus personnel

  • Provide internet access that reach up to 99.7% of  coverage yearly by the internet service provider

  • All complaint ticket must be resolved within 3 working  day at 100% rate

  • Ensure a minimum of 60% wifi coverage within Parit  Raja, Pagoh and Tanjung Laboh campus

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