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Pusat Teknologi Maklumat
Ketua Pusat
Nama
Jawatan
No Telefon
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Prof. Madya Dr Mohd Farhan bin Md Fudzee
Pengarah/Profesor Madya
07 - 453 7240
farhan
A1-106A
Hasanah bte Yusof
Setiausaha Pejabat
07 - 453 7243
natasha
A1-106A
No. Faks Pejabat
 
07 - 453 6929
 
 
 
Pengurus
Nama
Jawatan
No Telefon
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Mohd Arshad bin Seeron
Pengurus (F54)
07 - 453 7286
arshad
 
 
Aduan Kerosakan Peralatan IT (Helpdesk)
Nama
Jawatan
No Telefon
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/ No Bilik
Norikhwanisa binti Salamad
Penolong Jurutera
07 - 453 7292
nisa
A5-001B
Norhayanti binti Ismail
Penolong Pegawai Teknologi Maklumat
07 - 453 7295
hayanti
A5-001B
 
 
Bahagian Pentadbiran dan Kewangan
Nama
Jawatan
No Telefon
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Abdul Latif Bin Mokhtar
Penolong Pendaftar Kanan
07 - 453 7277
latif
A1-106A
Nor Hairani binti Hashim
Pembantu Tadbir (P/O) (Unit Kewangan)
07 - 453 7246
nhairani
A1-106A
Hernany binti Abd Kadir
Pembantu Tadbir (P/O) Kanan (Unit Pentadbiran)
07 - 453 7245
hernany
A1-106A
Mohd Lathfi bin Rohman
Pembantu Tadbir (P/O) (Unit Pentadbiran)
07 - 453 7246
lathfi
A1-106A
Faizal bin A. Rahman
Pembantu Am Pejabat
07 - 453 7245
faizalar
A1-106A
 
 
BAHAGIAN INFOSTRUKTUR ICT
Nama
Jawatan
No Telefon
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/ No Bilik
Rashidah binti Mohd Yasin
Timbalan Pengurus Kanan
07 - 453 7242
rashidah
A5-004-01C
 
 
UNIT PEMBANGUNAN APLIKASI (UPA)
Nama
Jawatan
No Telefon
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Shahrizad binti Shahrir
Timbalan Pengurus /Ketua Unit
07 - 453 7283
sharizad
A5-006A
Noorulhuda binti Ahmad Sabri @ Hj Md Sabli
Pegawai Teknologi Maklumat (Kanan)
07 - 453 7275
nurul
A5-002B
Haris bin Mahdan
Pegawai Teknologi Maklumat (Kanan)
07 - 453 7258
haris
A5-006A
Shahril Nazim bin Mohamed Salleh
Pegawai Teknologi Maklumat
07 - 453 7252
shahril
A5-002B
Rozie binti Md Yusof
Pegawai Teknologi Maklumat (Kanan)
07 - 453 7273
rozie
A5-006A
Norhafizah binti Saarani
Pegawai Teknologi Maklumat (Kanan)
07 - 453 7259
hafizahr
A5-006A
Maziah binti Na man
Pegawai Teknologi Maklumat (Kanan)
07 - 453 7270
maziahn
A5-006A
Rusmaini bin Miftah
Pegawai Teknologi Maklumat (Kanan)
07 - 453 7278
rusmaini
A5-006A
Norziha Binti Airdzaman
Pegawai Teknologi Maklumat
07 - 453 7291
ziha
A5-006A
Onn bin Hj Ismail
Penolong Pegawai Teknologi Maklumat (Kanan)
07 - 453 7251
onn
A5-006A
Normardiana binti Mardi
Penolong Pegawai Teknologi Maklumat (Kanan)
07- 453 7278
mardiana
A5-006A
Saeimah binti Othong
Penolong Pegawai Teknologi Maklumat (Kanan)
07 - 453 7267
saeimah
A5-006A
Aelyana binti Abd Jalil
Penolong Pegawai Teknologi Maklumat Kanan (TBK)
07 - 453 7268
aelyana
A5-006A
Norlia binti Salleh
Penolong Pegawai Teknologi Maklumat Kanan (TBK)
07 - 453 7256
norlia
A5-006A
Mazrina Hani binti Mansor
Penolong Pegawai Teknologi Maklumat Kanan (TBK)
07 - 453 7256
mazrina
A5-006A
Norazreen Mohamad @ Kasbani
Penolong Pegawai Teknologi Maklumat
07 - 453 7084
norazren
A5-006A
 
 
UNIT SELIAAN APLIKASI (USA)
Nama
Jawatan
No Telefon
/ No HP
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Haris bin Mahdan
Pegawai Teknologi Maklumat (Kanan) / Ketua Unit (Menanggung Tugas)
07 - 453 7266
haris
A5-002B
 
 
Sistem Maklumat Staf (SMS)
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Nur Dalilah Diyana Binti Nordin
Pegawai Teknologi Maklumat
07 - 453 7265
dalilah
A5-006A
Azliana binti Azman
Penolong Pegawai Teknologi Maklumat
07 - 453 7288
azliana
A5-002B
 
 
Sistem Maklumat Pelajar (SMP)
Nama
Jawatan
No Telefon
/ No HP
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Anim binti Abu Bakar
Pegawai Teknologi Maklumat (Kanan)
07 - 453 7158
anim
A5-006A
Abdul Razak bin Abdul Talib
Penolong Pegawai Teknologi Maklumat Kanan (TBK)
07 - 453 7263
abdrazak
A5-002B
Md Rithauddin bin Yatni
Penolong Pegawai Teknologi Maklumat Kanan (TBK)
07 - 453 7248
dean
A5-002B
Akmal Faiz bin Zakariah
Penolong Pegawai Teknologi Maklumat
07 - 453 7287
afaiz
A5-002B
Haljiah binti Hasli
Penolong Pegawai Teknologi Maklumat
07 - 453 7022
haljiah
A5-002B
 
 
UNIT APLIKASI SOKONGAN (UAS)
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Azamuddin bin Rasidi
Timbalan Pengurus / Ketua Unit
07 - 453 7254
azamudin
A5-006A
Muzaffar bin Salleh
Pegawai Teknologi Maklumat Kanan
07 - 453 7271
bambangs
A5-002B
Siti Fauziah binti Ambiah
Pegawai Teknologi Maklumat Kanan
 
fauzia
A5-002B
Khairul Anuar bin Menhat
Penolong Pegawai Teknologi Maklumat
07 - 453 7264
khanuar
A5-002B
Hidayawati binti Ahmad
Penolong Pegawai Teknologi Maklumat

07 - 453 726
hidaya
A5-002B
Faizah@Rashidah binti Dahari
Penolong Pegawai Teknologi Maklumat
07 - 453 7265
faizahd
A5-002B
Siti Khajar binti Hj. Md. Som
Penolong Pegawai Teknologi Maklumat
07 - 453 7257
khajar
A5-002B
Mohd Rodziman bin Saad
Penolong Pegawai Teknologi Maklumat
07 - 453 7247
rodziman
A5-002B
Izuddin bin Ismail
Penolong Pegawai Teknologi Maklumat
07 - 453 7261
izuddin
A5-002B
 
 
UNIT WEB & LATIHAN (UWL)
Nama
Jawatan
No Telefon
/ No HP
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Muhamad Rais bin Abd Halim
Pegawai Teknologi Maklumat / Ketua Unit
07 - 453 7250
rais
B1-002
Saiful Zaree Bin Johar
Penolong Pegawai Teknologi Maklumat
07 - 453 7271
saiful
B1-002
Azreen bin Md Amin
Penolong Pegawai Teknologi Maklumat (Kanan)
07 - 453 7271
azreen
B1-002
Mohd Hazmi bin Kasmin
Penolong Pegawai Teknologi Maklumat Kanan (TBK)
07 - 453 7271
hazmi
B1-002
 
 
UNIT GRAFIK & MULTIMEDIA (UGM)
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Lokman Hakim bin Jamil
Pegawai Teknologi Maklumat Kanan
07 - 453 8506
lokmanh
B1-002
Muhamad Azmi Bin Ali
Penolong Pegawai Teknologi Maklumat Kanan (TBK)
07 - 453 8506
mdazmi
B1-002
Noorasyikin binti Habidin
Penolong Pegawai Teknologi Maklumat Kanan (TBK)
07 - 453 8506
asyikin
B1-002
Mohd Syafiq bin Kasimon
Penolong Pegawai Teknologi Maklumat
07 - 453 8506
msyafiq
B1-002
Shahrizal bin Idris
Penolong Pegawai Teknologi Maklumat
07 - 453 8506
shahr
B1-002
 
 
BAHAGIAN INFRASTRUKTUR ICT
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Adzimat bin Masuood
Timbalan Pengurus Kanan
07 - 453 7296
adzimat
A5-004-01D
 
 
UNIT SOKONGAN TEKNIKAL (UST)
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Syafian Hadi bin Kamsiar
Timbalan Pengurus / Ketua Unit
07 - 453 7284
hadi
A5-006A
 
 
On Site Repairing
Nama
Jawatan
No Telefon
/ No HP
This email address is being protected from spambots. You need JavaScript enabled to view it.
/ No Bilik
Muhamad Hisamuddin bin Pasori
Juruteknik Komputer
07 - 453 7074
hisamuddin
A5-001B
Muhammad Hariz bin Mohd Sani
Juruteknik Komputer
07 - 453 7074
mhariz
A5-001B
Mohd Hafizan bin Ab. Hamid
Juruteknik Komputer
07 - 453 7069
hafizan
A5-001B
 
 
Repairing
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Anuar bin Sahit
Penolong Jurutera
07 - 453 7294
anuars
A5-001B
Mohamad Hasni bin Khamis
Penolong Jurutera
07 - 453 7069
mdhasni
A5-001B
Mohd Azman bin Hassan
Penolong Pegawai Teknologi Maklumat
07 - 453 7069
azmanhas
A5-001B
 
 
Senggara, Event & Makmal Komputer Gunasama
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Jamilah binti Motaji
Penolong Pegawai Teknologi Maklumat
07 - 453 7074
jamilah
A5-001B
Erima binti Juhari
Penolong Pegawai Teknologi Maklumat
07 - 453 7074
erima
A5-001B
 
 
Surveillance & Virtual App Infra
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Jefri bin Salihan
Penolong Jurutera (CCTV)
07 - 453 7069
jefri
A5-001B
Azmi bin Mahmud
Penolong Pegawai Teknologi Maklumat (CCTV)
07 - 453 7069
azmim
A5-001B
 
 
UNIT FASILITI BERPUSAT
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Hanisyarina binti Md. Ali @ Jaafar
Pegawai Teknologi Maklumat (Kanan) / Ketua Unit
07 - 453 7299
hanis
C1-001A
 
 
Perolehan Fasiliti ICT
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Mohd. Hasrul bin Sallehudin
Penolong Jurutera
07 - 453 7253
hasrul
C1-001A
Ismahani binti Shamsudin
Penolong Pegawai Teknologi Maklumat (Baikpulih)
07 - 453 7253
ismahani
C1-001A
 
 
Rekod dan Peminjaman Fasiliti
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Noor Azlina binti Zainal
Penolong Pegawai Teknologi Maklumat
07 - 453 7253
nazlina
C1-001A
Noor Sazalina binti Mohd Mustaffa
Pembantu Tadbir (P/O)
07 - 453 7285
sazalina
C1-001A
 
 
Logistik , Stor & Pelupusan
Nama
Jawatan
No Telefon
/ No HP
This email address is being protected from spambots. You need JavaScript enabled to view it.
/ No Bilik
Md Syafiq bin Abdul Rahman
Juruteknik Komputer
07 - 453 7342
mdsyafiq
C1-001A
Mohd Hairunizam bin Mohd Jahari
Penolong Pegawai Teknologi Maklumat
07 - 453 7342
hairunizam
C1-001A
 
 
UNIT KESELAMATAN IT
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Mustaffa Kamal bin Md Saim
Pegawai Teknologi Maklumat (Kanan) / Ketua Unit
07 - 453 7290
muskamal
A5-001B
 
 
Pengurusan Data
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Mohd Akhbar bin Jamaludin
Penolong Pegawai Teknologi Maklumat (Kanan)
07 - 453 7260
akhbar
A5-006A
 
 
Server & Operasi
Nama
Jawatan
No Telefon
/ No HP
This email address is being protected from spambots. You need JavaScript enabled to view it.
/ No Bilik
Amat Tanuri bin Silam
Penolong Pegawai Teknologi Maklumat Kanan TBK
07 - 453 7297
amat
A5-004-01L
Noorlia binti Mohidin
Penolong Jurutera
07 - 453 7297
lieya
A5-004-01L
 
 
Keselamatan ICT & Pusat Data
Nama
Jawatan
No Telefon
/ No HP
This email address is being protected from spambots. You need JavaScript enabled to view it.
/ No Bilik
Norman bin Mohamad Noah
Penolong Pegawai Teknologi Maklumat Kanan (TBK)
07 - 453 7298
norman
A5-004-01L
Mohd Tariq bin Md Noh
Penolong Jurutera
07 - 453 7298
tariq
A5-004-01L
 
 
UNIT RANGKAIAN (UR)
Nama
Jawatan
No Telefon
/ No HP
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/ No Bilik
Mohd Zairil bin Zainal
Pegawai Teknologi Maklumat (Kanan) / Ketua Unit
07 - 453 7293
zairil
A5-001B
 
 
Rangkaian LAN
Nama
Jawatan
No Telefon
/ No HP
This email address is being protected from spambots. You need JavaScript enabled to view it.
/ No Bilik
Md Mahdzer bin Rahmat @ Hj Abd Rahman
Penolong Pegawai Teknologi Maklumat Kanan
07 - 453 7294
mahdzer
A5-001B
Mohd Esa bin Mujian
Penolong Jurutera
07 - 453 7241
mdesa
A5-001B
Mohd Ayob bin Mahmood
Penolong Jurutera
07 - 453 7241
mdayob
A5-001B
Ishak bin Jamirin @ Jamirell
Penolong Pegawai Teknologi Maklumat
07 - 453 7241
ishakj
A5-001B
 
 
Rangkaian WLAN
Nama
Jawatan
No Telefon
/ No HP
This email address is being protected from spambots. You need JavaScript enabled to view it.
/ No Bilik
Mohd Nazri bin Ibrahim
Penolong Pegawai Teknologi Maklumat
07 - 453 7241
nazrii
A5-001B
Mohd Hisyam bin Nawawi
Penolong Pegawai Teknologi Maklumat
07 - 453 7241
hisyamn
A5-001B
Nurul Liza binti Kasboll
Penolong Jurutera
07 - 453 7241
nliza
A5-001B
 

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FAQ

1) My computer does not turn on, what do I do now?
First check the computer's power cord to make sure it is completely plugged into the wall socket. If you are using a plug strip, make sure it is completely plugged into the wall socket and that the power switch on the plug strip is turned on. Some plug strips also have a built in circuit breaker which usually looks like a black or red button near the power switch. Press the button to reset it and see if that solves the problem.
 
2) What do I do when my computer crashes?
There are many reasons why a computer may just stop working or "freeze". Most of the time there isn't much we can do about it, it is a fact of life that computer programs have become so complex that occasionally users will experience problems even when performing common tasks. When your computer no longer responds to keyboard commands your best bet is to re-boot the computer.
 
3) What do I do if my hard disk fails to work?
As with most computer errors, your first step is to shut down your computer and restart it. This will help you confirm weather or not you actually have a hard disk problem. If the disk is severely damaged then your computer will probably fail to restart properly. If this is the case then contact us , this is a job for the professionals.
 
4) How do I determine my computer's name?
 Right-click My Computer. Click Properties. In the Properties window, click the Computer Name tab. Within this tab you'll be able to see the full computer name, workgroup and also a description. If you wish to change the name or workgroup, click the Change button.
 
5) How do I delete Internet cookies?
Microsoft Internet Explorer users can go to tools and then choose 'Delete browsing history’ you can then choose to delete your Internet cookies.
 
6) There is no display on the monitor, what do I do now?
Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor display try pressing the power button until it comes on. If your computer monitor was on and you stepped away from the computer and upon returning it was black it's likely that the computer is asleep. Try moving your mouse, clicking the mouse buttons, and/or pressing any key (spacebar) on the keyboard to wake it up. Make sure that the monitor is connected properly to the back of the computer.
 
7) What do I do if the image on screen is distorted or skewed?
You may receive a distorted image when the cable is loose or defective. Disconnect the video cable going from the back of the computer and verify that no pins are bent, burnt or broken. Once verified re-connect the monitor cable. If the refresh rate is not properly set the monitor may have a wavy or an appearance that lines are going down or across the monitor slowly or fast, this may also cause a flickering affect. A distorted image can be caused by magnetic or other types of interference. Verify no speakers, fans or other magnetic devices are close to the monitor.
 
8) I get a 'no signal input' message, what do I do?
Verify that the monitor is properly connected in the back of the monitor as well as to the back of the computer. If the monitor appears to be connected properly, verify that a cable is not loose by disconnecting all cables that can be disconnected in the back of the monitor (generally the data cable cannot be disconnected). Next, disconnect the data cable connected to the back of the computer and then reconnect the cable. When connecting the cable in the back of the computer ensure the cable connection is tight. Most Computers will also have screw ends that can be screwed in to hold the connector in place.
 
9) There are black borders on my screen, what do I do?
If the resolution was recently changed it is possible for the monitor to not auto adjust or shift to the correct size. If this occurs, the resolution can be changed back to the original setting or you can manually adjust the monitor. If a black border exists on the monitor it can generally be resolved by manually adjusting the horizontal or vertical width. Because each monitor is different, the method of adjusting this setting will vary; consult your monitor documentation.
 
10) Why is my mouse acting erratically?
Users who have an optical mechanical mouse (most common mouse for desktop computers) are likely experiencing erratic behaviour because the mouse is not clean or is dirty. If you've cleaned the mouse and continue to encounter issues and this mouse has worked in the past fine unfortunately your mouse is likely defective. One additional test that can be done to help determine if this is the case or not is to connect the mouse to another computer. Otherwise we suggest replacing the mouse.
 
11) I can't delete a file because it is being used by Windows?
Close all programs running on the computer and try again. If after closing all programs running on the computer you are still encountering the same issue when attempting to delete files, load the computer into Safe Mode and delete the files.
 
12) How can I update my Microsoft Windows computer?
If you are running Microsoft Windows 7, Windows 8, Windows 10, you are eligible to update Microsoft Windows, and in some cases, your computer hardware with the latest drivers through Microsoft's update site, visit http://windowsupdate.microsoft.com.
 
13) Is it safe to turn off a Windows computer without doing a shut down?
Users should not simply press the power button or restart the computer while Windows is still running unless there is an issue with the computer. Microsoft has included the shut down feature because it enables a computer to go through all the all the necessary steps that are required before turning off the computer. In fact many versions of Microsoft Windows will check the computer for any problems if the computer is not shut down properly.
 
14) How can I recover a file from the recycle bin?
Double click the recycle bin icon on your desktop, here you will see all of the files within your bin. Select the files you wish to recover, right click and choose restore.
 
15) My printer is printing smudged/distorted pages?
When printing on untraditional paper your printer may experience smudges, un-even or crooked text, and/or text that runs off the edges of the paper. Your printer may be printing fuzzy, blurry, and/or other faint text because of dirty print heads. All modern printers have some type of printer cleaning, self-test, and/or diagnose mode that can be performed to check and clean the printers print heads and other internal equipment used to print.
 
16) How do I fix a paper jam?
Turn off the printer. Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it. Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it. Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it. Turn the printer back on.
 
17) I lost my printer installation disk, how can I install my printer?
Today all printer and other hardware manufacturers are providing downloads on the Internet to their software programs and drivers that are included with their products and you can download driver from itinfo.uthm.edu.my
 
18) I can't connect to my network drive anymore?
Verify that the network cable is properly connected to the back of the computer. In addition, when checking the connection of the network cable, ensure that the LED's on the network are properly illuminated. For example, a network card with a solid green LED or light usually indicates that the card is either connected or receiving a signal. Note: generally, when the green light is flashing, this is an indication of data being sent or received.
 
19) Can a virus damage computer hardware?
No. Computer viruses are software code designed to spread to computer files and other computers, delete files, and cause other problems with the data on the computer. So if you're experiencing an issue with a hardware device such as your printer, video card, sound card, etc. it is not due to a virus.
 
20) If I format or erase my hard drive will it remove a virus?
If your computer is infected with a virus formatting or erasing the hard disk drive and starting over will almost always remove any type of virus. However, keep in mind if backups have been made that contain the virus, other media or drives connected to the computer have a virus, your computer is connected to another computer on a network with a virus, and/or the virus is stored on some other type of software you use with your computer it can become re-infected if not properly protected.
 

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